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TESTIMONIES

 

Yes we are Happy. I wish we could have more coupons . The ones that relate to our needs. Thanks for all you do . 

Debby & Larry Abbot 06/03/2010

Thank you very much my clothes looked very nice and the driver who picked up my dry cleaning was very friendly. 
If I hadn’t had the Groupon I never would have found you. For that I am thankful. 

I am A very happy customer. I recommended you to 2 other people.
Thanks Again, Pamela K. Johnson.  06/02/2010

 
Thank you! Your services were wonderful! Andrea Hedtke. May 7, 2010
I was very pleased with your service. Thanks. Shelley Zucker.  May 7, 2010
 

Wonderful quality….very pleased.  Will promise to call you again.  I will be talking to our Buildings department to see if they are in the market to change their current company for uniforms etc to see if I can swing more business your way. Thank you! 

Carol Claugherty  04-02-2010

  
Cleaning was excellent and I appreciated the pickup and delivery service. 
I’ll call you later today and settle the bill. 
Sheila M.B. Loucks 03-08-2010

Dear Yury,
Thank you so much for personally picking up our order on Saturday . . . 
your service is outstanding!! I will be happy to recommend your company to others.
Thank you. Karen Shumaker  02-03-/2010

 

Yury, Happy New Year and thanks for your great service. 

Chris and Katie Hill   01-04-2010

The dry cleaning services are great as usual!  

Keith Trautman. 12-09-09.

Your company service is wonderful, thank you for the GREAT service

John Balogh 12/08/09 

Thanks, Yury!  The quality of cleaning was very good.  And I LOVE that you can pick-up and deliver my School uniforms.  That is a huge bonus for me. :)
Thanks again and I will contact you in the spring to clean the next set!
Gina Stutzman Toso
Rosemount High School Choral Department
 
Yury, 
I was very pleased with the quality of the service and was THRILLED to find a cleaner that will pick up the clothes at my house!  I've told several of my friends about your service, so hopefully you'll have some additional business coming your way.   
Thank you, Ranee 11/05/2009
   
Hello Yuri,
I wanted to say thank you for getting that icky oil stain out of my 
cords.  You are a magician.
Amy Revak 10-23-09

Love your service and will definitely be back soon!

Andrea B. Hedtke 08-01-09

  

As always the service was excellent.

David Brink 07-31-09

 
I really appreciate your great service!
Cindy Moll  07-27-09

 

Thanks for a wonderful service!

Tom Lenzmeier  07- 22- 2009

 
We are always happy with your service.  Thanks!
Susie Leeke 07-01-2009

We LOVE your service! The quality of the cleaning/pressing is great, and the customer service has exceeded our expectations. We’ll definitely recommend your company to our friends. 

Anna Schaber  06-05-2009  

 
Hi Yury - The clothes were great, as usual.
Marlann Patterson 06-04-2009
 

The quality is always top notch.  

Thanks again. Mike Savin 06-04-2009

  
We have been very pleased with the service, quality of cleaning and the reliability.  Thanks for asking, that in itself is good customer service.
Laurie Siders  06-01-2009
 

Thank you!

The quality and delivery of the cleaning were fantastic.  I really appreciate the pick up and delivery. 

Brenda Volpe  05-19-2009

 
Hi there,

I recently signed up and had my first order returned today.
I wanted to compliment you on how easy you made your service and how quickly you were able to get the bag to me and enable me to get my items picked up and returned.
I am very pleased with the condition of the items I had cleaned as well.

Thanks again!
Andrea Hedtke     03-24-2009
 
By the way, I LOVE your service. Home pickup is very convenient and you do a nice job.
Soren Erickson  03/02/09
 

Thanks for the heads-up!  See you Friday and thanks for your service. 

Chris Hill 12/17.2008

 

Reprinted from Customer's Survey:

Service and the results are great! Thanks for all your efforts. Thu, 12/11/08 8:45 AM 

The customer service is great! i love that your company had pick up and delivery services as well! keep it up Fri, 12/5/08 9:54 AM 
 

Your staff is wonderful, very pleasant and friendly. Excellent service. Fri, 12/5/08 9:05 AM 
 

There have been a couple instances were I did not receive my order back on Friday (drop off day). I think this might be due to an order drop off mix-up. You should strive to have all orders dropped off at the proper address on the drop off day. Thu, 12/4/08 9:08 PM 

  
No problems! Love it so far. Also like having the specials emailed to me. Wed, 12/3/08 12:23 PM 

 
No Problems so far. If delivering clothes in snowy or really bad weather is a problem, a phone call or e-mail explaining the situation would be totally ok as long as the clothes are eventually delivered. Thanks again. 

 

Everything was just great. Thank you for being so prompt and professional.

The Gillette samples were a very generous addition.

Thank you very much!   Meighan B

6/2/2008  

 

Dear Yury,
You have earned the opportunity to keep me as a customer. I'm the person whose shirt had the yellow mark you tried unsuccessfully to remove and accidentally ruined.
Thank you for how you handled this matter. It's a mark of your character that you stepped up with a credit in the amount of the shirt cost without me having to fight you for it.
Thank you. I will continue as a customer because of how you handled this.
Regards, Dale Van de Loo.

1/24/2008  

 

I use the Total Care Cleaners pick up and delivery service very regularly. They are always here when requested and the clothing is always back on the same day. 

I never have any problems with them, unlike other dry cleaning services that I've used in the past.                                                                                                   Michael P.

   
When a woman buys a nice piece of clothing it becomes very important to her that the dry cleaning service takes care of it as carefully as she does. After many years of searching, many lost and ruined articles of clothing I finally found what I was looking for! Somebody who cares about their customers, somebody who cares about the quality of their work! When you trust your wardrobe to “Total Care Cleaners” you can be sure that they will return it to you in the perfect condition and that nothing will be lost or ruined. Excellent service!!! Very convenient pick up and delivery schedule! You will not find a better service in town!                                                  Lilya G.                                                                                                                                                                 
                   
Thank you for your wonderful delivery service. I simply love it. Your cleaning services have been impeccable. It’s hard to find a dry cleaner that takes pride in their work and good care of our clothes. Thanks so much!                                                  Jeanne Schwartz  
 
We love the pick-up service. Thank you!                                                   Kim Donohue
 
We love your service!! Fondly,                                                  Tony and Julie Goodman
 
Thanks for making us look so good. All year!             KC & Diane. Emerald Transportation
 

Please tell us about your experience with Total Care Cleaners. 

Submit your testimony at: totalcarecleaners@frontiernet.net 

 
 
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