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TESTIMONIES
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We are very satisfied with your service and cleaning.
The clothing items always look fantastic and the delivery service is prompt and such a treat!
Thanks!Stacey Preator 12-06-11
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You guys do a great job. Thanks!
Nate Cardin-Director of Golf. 11/04/2011 |
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Wanted to first send a great big THANK YOU for our first order.
You made the process seamless, and we cannot believe how wonderful
our clothing turned out. Plus – you are fast!! You guys have definitely
earned our business and we can’t wait to work with you in the future – thanks again!
Again, thank you SO much for the wonderful, fast service – I’m so happy we found you guys!!!!
Kristen Mathis 06-20-2011
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Dear Yury,
Thank you so much for contacting me regarding the lack of orders from us.
The answer is really very simple....my husband retired in February and consequently,
we have had little occasion to call you.
The service you provided to us was absolutely the best dry cleaning and laundering
of shirts that we have ever had!! We could count on the timliness of your pick-ups and deliveries...always!
So, thank you for the discount offer....we may possibly have an opportunity to use it,
and will definitely contact you for any future laundry and dry cleaning we may have.
We still are honored to consider ourselves one of your best customers, and would
unconditionally refer our friends to you.
Sincerely, Karen Shumaker 03-24-2011
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Yury,
I have been very happy with your service. Thank you for the discount. I will take advantage of that.
Kord Williams. 03-24-2011
Yury,
You guys are awesome. I will continue to use you. I am afraid I have bought too many clothes and have not
gone through them lately to send them in. I usually send you quite a large load.
If I get some time, I will go through and see what I've got. The season is changing and I will have to clean
alot of winter clothes to store them for the wonderful weather spring will bring.
Thanks for the thoughts. Wendy Miletich 03-22-2011
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Dear Yury,
Thank you so much for your email. We are very pleased with your service, though we just do not have a need
for dry cleaning services very often. We will certainly consider you when our next need arises.
Thank you again and have a wonderful week. Sincerely, Sue Nelson 03-21-2011
Hello,
The service was good. We dont dry clean very often, but next time we do we will use your services.
regards. Corey Remlinger 03-21-2011
Dear Yury,
Thank you for inquiring, I have always had excellent service from you and
will be using your company again, when I store my winter clothes.
Sincerely, Pamela Johnson 03-21-2011
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The
quality of the dry cleaning was great. The prices are quite
a bit higher than I am used to paying. The laundry shirts I
pay 1.99 for and dry cleaning pants or trousers 4.79.
Thank
you. Mary Jo Sirek 02/02/2011
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I thought your pick up service is excellent! I was very satisfied w/ the quality of the cleaning as well.
I will continue to use your services. We don’t do dry cleaning often, but when we do, I will use your services.
I will get the payment out to you.
Christine McGahn 02/02/2011
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Service was excellent as usual. I’ll get payment sent right off.
Thanks Dave Brink 02/02/2011
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Yury,
Happy Holidays to you and your family and your business family.
Thank you for your great service.
Rob and Diane Stewart. 12/19/2010
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Thanks Yuri! LOVE the pick up & delivery service.
Without it I'd never have time to any of my dry cleaning done.
Have a wonderful holiday season!
Cindy Ball. 12/03/2010
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Dear Yury,
I have been very pleased with your service and have actually
recommended it to someone who I work with. Thank you for making
it so easy for me.
Gina Hoveland. 12/03/2010
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Service
was terrific and the pickup and drop off were great.
Thanks again.
Andy Manthei.
11/23/2010
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Hi Yury.
I was very pleased with your
service. Thank you especially for picking up my clothes on
the weekend so that I would have them on time.
Regards. Mike Rosenberg
10/17/2010
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Yuri,
Yes we are quite satisfied with the quality of the cleaning - especially the Tommy Bahama Shirts. The collars are being done perfectly which is why we switched to your firm.
I try to always button the top button to remind you that I like a normal collar and not a "camp-style" collar. So again, everything seems to be going just fine!
Thank you for checking! Have a nice Labor Day week-end!
Regards, Bill Velin 09/03/2010
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Thanks for the heads up on Labor
Day and the one day delay- that was helpful. So
far everything has been very efficient and well-done.
We've even had a situation that required a second visit in the
same day, but was done with a smile. Keep up the good
work!
Mike Payson 09/02/2010
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I
LOVE the pick up and delivery service! It is so convenient
and the quality is great!
Thank
You. Cindy Ball. 09/01/2010
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Thank you very much my clothes looked very nice and the driver who picked up my dry cleaning was very friendly.
If I hadn’t had the Groupon I never would have found you. For that I am thankful.
I am A very happy customer. I recommended you to 2 other people.
Thanks Again, Pamela K. Johnson. 06/02/2010
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Thank you! Your services were wonderful!
Andrea Hedtke.
May 7, 2010
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I was very pleased with your service. Thanks.
Shelley Zucker. May 7, 2010
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Wonderful
quality….very pleased. Will promise to call you again.
I will be talking to our Buildings department to see if they
are in the market to change their current company for uniforms
etc to see if I can swing more business your way. Thank you!
Carol
Claugherty 04-02-2010
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Cleaning was excellent and I appreciated the pickup and delivery service.
I’ll call you later today and settle the bill.
Sheila M.B. Loucks 03-08-2010
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Dear
Yury,
Thank you so much for personally picking up our order on Saturday . . .
your service is outstanding!! I will be happy to recommend your company to others.
Thank you. Karen Shumaker 02-03-/2010
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Yury,
Happy New Year and thanks for your great service.
Chris
and Katie Hill 01-04-2010
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The
dry cleaning services are great as usual!
Keith
Trautman. 12-09-09.
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Your
company service is wonderful, thank you for the GREAT service
John
Balogh 12/08/09
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Thanks, Yury! The quality of
cleaning was very good. And I LOVE that you can pick-up
and deliver my School uniforms. That is a huge bonus for
me. :)
Thanks again and I will contact you in the spring to clean the
next set!
Gina Stutzman Toso
Rosemount High School Choral Department
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Yury,
I was very pleased with the quality of the service and was
THRILLED to find a cleaner that will pick up the clothes
at my house! I've told several of my friends about
your service, so hopefully you'll have some additional
business coming your way.
Thank you, Ranee 11/05/2009
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Hello Yuri,
I wanted to say thank you for getting that icky oil stain out
of my
cords. You are a magician.
Amy Revak 10-23-09
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Love
your service and will definitely be back soon!
Andrea B. Hedtke
08-01-09
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As
always the service was excellent.
David
Brink 07-31-09
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I really appreciate your great
service!
Cindy Moll 07-27-09
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Thanks
for a wonderful service!
Tom
Lenzmeier 07- 22- 2009
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We are always happy with your
service. Thanks!
Susie Leeke 07-01-2009
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We
LOVE your service! The quality of the cleaning/pressing is
great, and the customer service has exceeded our
expectations. We’ll definitely recommend your company to
our friends.
Anna
Schaber 06-05-2009
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Hi
Yury - The clothes were great, as usual.
Marlann Patterson 06-04-2009
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The
quality is always top notch.
Thanks
again. Mike Savin 06-04-2009
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We have been very pleased with
the service, quality of cleaning and the reliability.
Thanks for asking, that in itself is good customer
service.
Laurie Siders 06-01-2009
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The quality and delivery of
the cleaning were fantastic. I really appreciate the
pick up and delivery.
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Hi there,
I recently signed up and had my first order returned today.
I wanted to compliment you on how easy you made your service and how quickly you were able to get the bag to me and enable me to get my items picked up and returned.
I am very pleased with the condition of the items I had cleaned as well.
Thanks again!
Andrea Hedtke 03-24-2009
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By the way, I LOVE your service.
Home pickup is very convenient and you do a nice job.
Soren Erickson 03/02/09
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Thanks
for the heads-up! See you Friday and thanks for your
service.
Chris
Hill 12/17.2008
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Reprinted
from Customer's Survey:
Service and the results are great! Thanks for all your efforts. Thu, 12/11/08 8:45 AM
The customer service is great! i love that your company had pick up and delivery services as well! keep it up Fri, 12/5/08 9:54 AM
Your staff is wonderful, very pleasant and friendly. Excellent service. Fri, 12/5/08 9:05 AM
There have been a couple instances were I did not receive my order back on Friday (drop off day). I think this might be due to an order drop off mix-up. You should strive to have all orders dropped off at the proper address on the drop off day. Thu, 12/4/08 9:08 PM
No problems! Love it so far. Also like having the specials emailed to me. Wed, 12/3/08 12:23 PM
No Problems so far. If delivering clothes in snowy or really bad weather is a problem, a phone call or e-mail explaining the situation would be
totally ok as long as the clothes are eventually delivered. Thanks again.
Everything
was just great. Thank you for being so prompt and
professional.
The
Gillette samples were a very generous addition.
Thank
you very much! Meighan
B
6/2/2008
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Dear Yury,
You have earned the opportunity to keep me as a customer. I'm the person whose shirt had the yellow mark you tried
unsuccessfully to remove and accidentally ruined.
Thank you for how you handled this matter. It's a mark of your character that you stepped up with a credit in the
amount of the shirt cost without me having to fight you for it.
Thank you. I will continue as a customer because of how you handled this.
Regards, Dale Van de Loo.
1/24/2008
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I
use
the Total Care Cleaners pick up and delivery service
very regularly. They are always here when requested
and the clothing is always back on the same day.
I
never have any problems with them, unlike other dry
cleaning services that I've used in the past.
Michael P. |
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When a woman buys a nice piece of clothing it becomes very important to her that the dry cleaning service takes care of it as carefully as she does. After many years of searching, many lost and ruined articles of clothing I finally found what I was looking for! Somebody who cares about their customers, somebody who cares about the quality of their work! When you trust your wardrobe to “Total Care Cleaners” you can be sure that they will return it to you in the perfect condition and that nothing will be lost or ruined. Excellent service!!! Very convenient pick up and delivery schedule! You will not find a better service in town!
Lilya G.
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